Connect. Pridict. Grow.

It’s all about context!

If an organization can accurately monitor and measure customer service factors and customer satisfaction, it is easier to make appropriate corrections and ensure customer retention, good client references and new customer acquisition.

Inteliment’s solution and services enable companies to tap into the information contained in their enterprise systems, and strategically leverage it to achieve optimum levels of customer acquisition, retention, and profitability.

Service Delivery Optimization

Monitor and manage the performance of support staff to gauge their effectiveness and optimize service-delivery levels

Forecast Customer Needs

Accurately forecast customer needs and behaviors, such as buying patterns and trends

Digital Experience

Bridge the gap between analytics and the business. Choose the best action for each interaction. Understand the motives behind customer behavior.

Strategy and Operations

Move programs to market faster. Significantly reduce marketing and campaign costs. Track performance throughout the customer journey.

Multi-channel experience

React instantly – and appropriately to changes in customer behavior. Tailor tools, processes and technologies to your business. Cooperate. Collaborate and Save millions.

Customer and Sales Analytics

Perform in-depth customer segmentation and analysis to implement more targeted and effective up-sell, cross-sell, and loyalty programs


Success Highlight

Inteliment delivered a scorecard to help telecom companies customer retention and network engineering teams with ‘Service Assurance’ analytics that was pumping loads of complex data real time. SA solution provided automated root-cause analysis and visual analytics for competitive benchmarking.

“Our executive team thrusts a lot on Customer Engagement and hence this programme has gained a lot of value internally. Inteliment team was instrumental in helping us build a niche solution we needed.” -
Head, Consumer Insights, Leading Telecom Company


Success Highlight

For a reputed Australian Financial Services company, that deals with managed investments, life insurance, superannuation and brokering products, Inteliment played an important role in providing a robust analytics infrastructure and capture region-wise and channel-wise product-mix attributes in areas of Sales, Finance, Business Health, Competitive Analysis.

“Inteliment team, great job done! You have helped us identify opportunities of cross-sell and up-sell which has had a considerable impact on our revenue figures. We appreciate your team’s ability to understand the complex business problems and deliver solutions.” - VP, Top 3 FS Company in Australia

Our Craft

Strategy and Operations

Move programs to market faster. Significantly reduce marketing and campaign costs. Track performance throughout the customer journey

Forecast Customer Needs

Accurately forecast customer needs and behaviors, such as buying patterns and trends

Service Delivery Optimization

Monitor and manage the performance of support staff to gauge their effectiveness and optimize service-delivery levels

  • "This project on the telecom networks was very demanding on data complexity, scale and speed. We had to handle millions of user’s data in real time. Interestingly every time we faced a challenge, Inteliment team was well prepared and aligned with teams with options for addressing an issue. We worked together as a team to deliver the best possible solution." -  Sr. Manager Strategy & Innovation, Asia’s Largest Telecom Company

    Sr. Manager Strategy & Innovation-Asia’s Largest Telecom Company
  • "Inteliment has delivered to us customer profitability models, helping us increase margins and share of business with strategic enterprises. Inteliment’s strong analytics capabilities and excellent understanding of our business, helped deliver solutions that solve real business problems effectively." - VP Consumer Marketing, A leading Global Bank

    VP Consumer Marketing-A leading Global Bank
  • "Inteliment was an excellent business productivity partner. While our team was brainstorming some futuristic solutions ideas, they helped us build a workable prototype, that helped us build a viable business case and obtain subsequent approvals. Both teams worked together to successfully deliver the promised value of a project within budgets." - Program Director, Fortune 100 Technology Company, Global Leader in Automotive

    Program Director, Fortune 100 Technology Company-Global Leader in Automotive
  • "I was impressed with their desire and commitment to deliver a solution providing value and insight. I also appreciated their ability to educate and share knowledge with our team, allowing us to increase adoption and operationalize the project deliverable beyond the engagement." - VP Technology Transformation, One of the top 5 Life Insurance Companies of India

    VP Technology Transformation-Top 5 Life Insurance Company of India
  • "Inteliment team exceeded our expectations in delivering the solution that was defined as a top priority for our business head. They gained a very thorough understanding of our business in a very short amount of time and were flexible to adopt the changes arising due to internal as well as external challenges faced during the project phases." - BU Head, India’s No 1 Engineering Company

    BU Head - India’s No 1 Engineering Company
  • "Inteliment’s SMEs did an outstanding job in helping us define the solution architecture for an evolving bigdata landscape considering the unique needs of the industry and advancements in many applications including streaming channels. Their professional approach in managing delivery matched our expectations on speed and quality." - Head of Business Transformation Program, A leading Media Company."

    Head of Business Transformation Program - One of the leading Media Company
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