Loyalty requires a relationship.

Data Driven Customer Experience!

We understand the challenges the Retail industry faces – customer expectations, minimization of time for stocked goods and increase turnover thereby delivering a value to your business.

Inteliment offers retailers insight, into customer’s behavior, so they can identify, define and align offerings to customer’s value by combining Domain Knowledge, Technology Competency, and Program Management to deliver world class analytics solutions.

Supply Chain Analytics

Enable merchants and supply chain people to improve the supply chain visibility and efficiency with insights-driven demand forecasting, inventory turns, SKU velocity analysis and shipping strategies

Operational analytics

It enables store operations team to optimize labor scheduling, reduce shrinkage, rationalize assortment, enhance customer in-store experience and optimize store inventory management

Customer Analytics

Provides a single view of customers across channels and businesses. It reveals insights into customer behavior and enriches overall customer experience with Business Rules & Recommendation Engine, Loyalty Analytics, Response and Churn Analytics

Profitability Analytics

It enables finance personnel and heads of businesses to determine profitable products, customers and services and allocate costs accordingly to improve profitability

Digital Marketing

Create the best offers for targeted / relationship marketing. Analyze customer preferences, lifetime value, return, brand loyalty to improve sales forecasting, time-to-market and marketing ROI. With our Text Analytics, you can Listen to the Customer Voice, increase a degree of customer engagement, wider brand presence and improved Customer Experience.

Merchandising and Pricing Optimization

It enables you to optimize buy plan, assortments, allocations, pre-packs, track new product performance, optimize markdowns and promotions, improve price realization, competitive pricing intelligence and price strategies, optimize space allocation and planograms, and maximize product allocation and availability. Plan and manage sales, margin and inventory turns across all categories and channels.


Success Highlight

This multi-mode manufacturing and distribution FMCG company was facing challenges in data consistency, reconciliations and audits. Inteliment as SAP partner, provided SAP Analytics end to end Services involving SAP ECC, BW, Business Objects and Design Studio technologies.

“Inteliment team’s commitment, dedication, team work and follow through are big factors to ensure the success of project.” - Sr Director - Marketing Planning and Insights of FMCG Company


Success Highlight

For a large retail company, Inteliment has value added with insights into understanding Social Media growth, follower’s categorization, Average reach, total visits, cost per click, engagement rate, total impressions, top website referral channels, Revenue generated via referral channels, customer satisfaction and sentiment analysis.

“Our Digital Marketing programme was focussed towards increasing footfalls online and some other allied KPIs. Internal Analytics teams were joined by Inteliment teams and together we achieved our goals.” - Director, Digital Analytics, 2nd Largest Retail Company of India


Success Highlight

Success Highlight
For a leading Retail company: Inteliment helped provide insights into growing markets across geographies and derive better promotions for target products and capture customer experience to strengthen relationships.

“Inteliment had the skills and knowledge required for one of our major challenges or KPIs that needed prompt and continuous action being improving Loyalty programme.” - Group Head, Loyalty Program, India’s top 3 Retail company

Our Craft

Operational Analytics

It enables store operations team to optimize labor scheduling, reduce shrinkage, rationalize assortment, enhance customer in-store experience and optimize store inventory management

Customer Analytics

A single view of customers across channels which reveals insights into customer behavior and enriches overall customer experience with Business Rules, Loyalty Analytics, Response and Churn Analytics

Profitability Analytics

Manage Capacity utilization, Systems up time, Fixed, marginal, and variable production cost, Inventory days and turns

  • "This project on the telecom networks was very demanding on data complexity, scale and speed. We had to handle millions of user’s data in real time. Interestingly every time we faced a challenge, Inteliment team was well prepared and aligned with teams with options for addressing an issue. We worked together as a team to deliver the best possible solution." -  Sr. Manager Strategy & Innovation, Asia’s Largest Telecom Company

    Sr. Manager Strategy & Innovation-Asia’s Largest Telecom Company
  • "Inteliment has delivered to us customer profitability models, helping us increase margins and share of business with strategic enterprises. Inteliment’s strong analytics capabilities and excellent understanding of our business, helped deliver solutions that solve real business problems effectively." - VP Consumer Marketing, A leading Global Bank

    VP Consumer Marketing-A leading Global Bank
  • "Inteliment was an excellent business productivity partner. While our team was brainstorming some futuristic solutions ideas, they helped us build a workable prototype, that helped us build a viable business case and obtain subsequent approvals. Both teams worked together to successfully deliver the promised value of a project within budgets." - Program Director, Fortune 100 Technology Company, Global Leader in Automotive

    Program Director, Fortune 100 Technology Company-Global Leader in Automotive
  • "I was impressed with their desire and commitment to deliver a solution providing value and insight. I also appreciated their ability to educate and share knowledge with our team, allowing us to increase adoption and operationalize the project deliverable beyond the engagement." - VP Technology Transformation, One of the top 5 Life Insurance Companies of India

    VP Technology Transformation-Top 5 Life Insurance Company of India
  • "Inteliment team exceeded our expectations in delivering the solution that was defined as a top priority for our business head. They gained a very thorough understanding of our business in a very short amount of time and were flexible to adopt the changes arising due to internal as well as external challenges faced during the project phases." - BU Head, India’s No 1 Engineering Company

    BU Head - India’s No 1 Engineering Company
  • "Inteliment’s SMEs did an outstanding job in helping us define the solution architecture for an evolving bigdata landscape considering the unique needs of the industry and advancements in many applications including streaming channels. Their professional approach in managing delivery matched our expectations on speed and quality." - Head of Business Transformation Program, A leading Media Company."

    Head of Business Transformation Program - One of the leading Media Company
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