Telecom

Telecom companies that want to be innovative and maximize their revenue potential must have the right solution in place so that they can harness the volume, variety, and velocity of data. For real-time processing of relevant data, telcos need an advanced analytics-driven data solution that can help them to achieve timely and accurate insights using data mining and predictive analytics.

Inteliment provides a Telecom Analytics Solution & Services that collects, manages, and transforms diverse data to deliver actionable insights for the Telecom industry.

Success Highlight

For a leading Telecom company in APAC offering 2G, 3G, and 4G services, Inteliment provided data-driven disruptive solutions in areas of - Network Up-Time & Service Assurance Monitoring, Crowd Sourcing Application for Coverage, Customer Experience Analysis to achieve business and operational objectives and increase the revenue and decrease costs.

Using our Analytics Capability for Telecom, you can achieve :

Digital Marketing

  • Leverage the network data collected from network elements in near real-time to customize offers that meet the consumer needs and enhance the rate of conversion, reduce churn rate, increase revenue
  • With our Text Analytics, you can listen to the Customer Voice, increase the degree of customer engagement, increase the brand presence and improve the overall Customer Experience.

Quality of Service/Quality of Excellence (QoS/QoE)

Effectively monitor and troubleshoot the devices connected to a network. Identify the trends between device type, version, software (IMEI) and service failures and/or poor QoS. This results in a reduction in churn and an increase in customer satisfaction and ARPU levels.

Customer Management

Leverage data for better Customer segmentation, Customer Sentiment Analysis, Churn & AARPU Analysis, Delinquency Scorecards, Customer Satisfaction and Loyalty, Customer Lifetime Value, Customer Experience, Credit Scoring, Behavior Modeling

Network Performance Management

Analyze network usage, data flow, and traffic trends to efficiently forecast and plan infrastructure investments, monitor network deployments, and track key performance indicators through Traffic Volume Analytics and Call Route Analysis

Device Insights

Gain critical insights into how the devices are being used across the network for accurate customer segmentation and data-driven service innovation

Revenue Reporting

Get a detailed view of the revenue, segmented by customers/products/channels to reduce churn and fraud, improve risk management, decrease operational cost

Call Center Analytics

Get insights into the effectiveness and efficiency of contact center, know the customer experience and satisfaction scores, sales performance, service delivery and costs.
December 6, 2016

Network Performance Management

Analyze network usage, data flow, and traffic trends to efficiently forecast and plan infrastructure investments, monitor network deployments, and track key performance indicators through Traffic Volume Analytics and Call Route Analysis
December 6, 2016

Customer Analytics

Leverage data for better Customer segmentation, Customer Sentiment Analysis, Churn & AARPU Analysis, Customer Satisfaction and Loyalty, Customer Lifetime Value, Customer Experience, Credit Scoring, Behavior Modeling
December 6, 2016

Quality Of Service

Effectively monitor and troubleshoot the devices connected to a network. Identify the trends between device type, version, software (IMEI) and service failures and/or poor QoS.

Sub Verticals

  • Equipment Vendors

  • VAS Providers

  • Tower Cos

  • Telco Software