Telecom

The mobile - The next rich data source

TRENDS

By the end of 2019, the big-data-driven telecom analytics market be up to $5.4 billion in annual revenue (Source)

Sprint was able to increase its capacity by 90% by leveraging big data analytics for real-time network tracking (Source)

Telecom companies are leveraging the data gathered from the large customer base, mobile data, and devices to dramatically improve customer experiences, optimize resource utilization, create new revenue streams, gather real-time customer insights, better forecast the network capacity and utilization, reduce customer churn, optimize traffic classification, and accurately detect anomalies.

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Every user, every device, every minute, every data point

Inteliment has been working with several leading Telecom companies, brining Data Innovation partnership that combine our Business & Technology Solutions, Partner Eco-system, Decade long Proven Track Record of Customer Success and Execution Capability to deliver you an assured Business Value.

Revenue Reporting

Get a detailed view of the revenue, segmented by customers/products/channels to reduce churn and fraud, improve risk management, decrease operational cost

Device Insights

Gain critical insights into how the devices are being used across the network for accurate customer segmentation and data-driven service innovation

Customer Management

Leverage data for better Customer segmentation, Customer Sentiments, Churn & AARPU, Delinquency Scorecards, Customer Lifetime Value, Customer Experience, Credit Scoring, Behavior Modeling

Quality of Service

Identify the trends between device type, version, software (IMEI) and service failures and/or poor QoS. This results in a reduction in churn and an increase in customer satisfaction and ARPU levels.

Call Center Analytics

Get insights into the effectiveness and efficiency of contact center, know the customer experience and satisfaction scores, sales performance, service delivery and costs.

Faster Time to Market

Analyze network usage, data flow, and traffic trends to efficiently forecast and plan infrastructure investments, monitor network deployments and track key performance indicators through Traffic Volume Analytics and Call

Digital Marketing

Leverage the network data collected from network elements in near real-time to customize offers that meet the consumer needs and enhance the rate of conversion, reduce churn rate, increase revenue.

Text Analytics

With our Text Analytics, you can listen to the Customer Voice, increase the degree of customer engagement, increase the brand presence and improve the overall Customer Experience.

Success Stories

  • "This project on the telecom networks was very demanding on data complexity, scale and speed. We had to handle millions of user’s data in real time. Interestingly every time we faced a challenge, Inteliment team was well prepared and aligned with teams with options for addressing an issue. We worked together as a team to deliver the best possible solution." -  Sr. Manager Strategy & Innovation, Asia’s Largest Telecom Company

  • "Inteliment has delivered to us customer profitability models, helping us increase margins and share of business with strategic enterprises. Inteliment’s strong analytics capabilities and excellent understanding of our business, helped deliver solutions that solve real business problems effectively." - VP Consumer Marketing, A leading Global Bank

  • "Inteliment was an excellent business productivity partner. While our team was brainstorming some futuristic solutions ideas, they helped us build a workable prototype, that helped us build a viable business case and obtain subsequent approvals. Both teams worked together to successfully deliver the promised value of a project within budgets." - Program Director, Fortune 100 Technology Company, Global Leader in Automotive

  • "I was impressed with their desire and commitment to deliver a solution providing value and insight. I also appreciated their ability to educate and share knowledge with our team, allowing us to increase adoption and operationalize the project deliverable beyond the engagement." - VP Technology Transformation, One of the top 5 Life Insurance Companies of India

  • "Inteliment team exceeded our expectations in delivering the solution that was defined as a top priority for our business head. They gained a very thorough understanding of our business in a very short amount of time and were flexible to adopt the changes arising due to internal as well as external challenges faced during the project phases." - BU Head, India’s No 1 Engineering Company

  • "Inteliment’s SMEs did an outstanding job in helping us define the solution architecture for an evolving bigdata landscape considering the unique needs of the industry and advancements in many applications including streaming channels. Their professional approach in managing delivery matched our expectations on speed and quality." - Head of Business Transformation Program, A leading Media Company."

Case Studies

Technology Solutions

Data Science

According to McKinsey Global Institute, widespread adoption of Big Data Analytics could increase GDP of manufacturers and retailers by $325b, by 2020.

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Internet of things

For 2020, the installed base of Internet of Things devices is forecast to grow to almost 31 billion worldwide. By 2020, there will be 50 billion+ connected devices

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Artificial Intelligence

A recent Gartner survey showed that 59% of organizations are still gathering information to build their AI strategies, while the remainder have already made progress

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Analytics

Global spending on the business intelligence (BI) and analytics software is forecast to reach $22.8 billion by 2020 if it continues the present CAGR of 7.5%

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We are glad that you preferred to contact us.Our representatives and specialists
are ready with the solutions you need to advance your business.






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