When Telecom is your business, be very clear.

Every user, every device, every minute, every data point..

Telecom companies that want to be innovative and maximize their revenue potential must have the right solution in place so that they can harness the volume, variety and velocity of data.

Inteliment provides a Telecom Analytics Solution & Services that collects, manages and transforms diverse data to deliver actionable insights for the Telecom industry.

Revenue Reporting

Get a detailed view of the revenue, segmented by customers/products/channels to reduce churn and fraud, improve risk management, decrease operational cost

Device Insights

Gain critical insights into how the devices are being used across the network for accurate customer segmentation and data-driven service innovation

Quality of Service/Quality of Excellence (QoS/QoE)

Effectively monitor and troubleshoot the devices connected to a network. Identify the trends between device type, version, software (IMEI) and service failures and/or poor QoS. This results in a reduction in churn and an increase in customer satisfaction and ARPU levels.

Customer Management

Leverage data for better Customer segmentation, Customer Sentiment Analysis, Churn & AARPU Analysis, Delinquency Scorecards, Customer Satisfaction and Loyalty, Customer Lifetime Value, Customer Experience, Credit Scoring, Behavior Modeling

Call Center Analytics

Get insights into the effectiveness and efficiency of contact center, know the customer experience and satisfaction scores, sales performance, service delivery and costs.

Faster Time to Market

Analyze network usage, data flow, and traffic trends to efficiently forecast and plan infrastructure investments, monitor network deployments and track key performance indicators through Traffic Volume Analytics and Call Route Analysis

Digital Marketing

Leverage the network data collected from network elements in near real-time to customize offers that meet the consumer needs and enhance the rate of conversion, reduce churn rate, increase revenue.
With our Text Analytics, you can listen to the Customer Voice, increase the degree of customer engagement, increase the brand presence and improve the overall Customer Experience.


Success Highlight

Inteliment has provided a uniquely designed PPA Tool to leading Telecom in a managed service arrangement to replace their existing system. The new tool enabled customer to add insights and timely recommendations, report consistently, and help improve overall project practices.

“Inteliment team has helped us identify and visualise risks and impacts, using analytics to help us solve complex project problems. The tool-sets built that we apply now to any size and scale projects and quality audit planning and offers a risk-sensing mechanism.” -Sr VP, IT, a Leading Telecom Company


Success Highlight

For a large retail company, Inteliment has value added with insights into understanding Social Media growth, follower’s categorization, Average reach, total visits, cost per click, engagement rate, total impressions, top website referral channels, Revenue generated via referral channels, customer satisfaction and sentiment analysis.

“Our Digital Marketing programme was focussed towards increasing footfalls online and some other allied KPIs. Internal Analytics teams were joined by Inteliment teams and together we achieved our goals.” - Director, Digital Analytics, 2nd Largest Retail Company of India


Success Highlight

Inteliment delivered a scorecard to help telecom companies customer retention and network engineering teams with ‘Service Assurance’ analytics that was pumping loads of complex data real time. SA solution provided automated root-cause analysis and visual analytics for competitive benchmarking.

“Our executive team thrusts a lot on Customer Engagement and hence this programme has gained a lot of value internally. Inteliment team was instrumental in helping us build a niche solution we needed.” -
Head, Consumer Insights, Leading Telecom Company


Success Highlight

For Asia’s largest Telecom company offering 2G, 3G, and 4G services, Inteliment provided data-driven analytics solutions in areas of – Network Up-Time & Service Assurance Monitoring, Crowd Sourcing Application for Coverage, Customer Experience Analysis to achieve business and operational objectives and increase the revenue and decrease costs.

“Inteliment helped us with an integrated view of relevant data to help us improve our data centre and SLA scores to our global customers as well as users.” - Head of Analytics of Asia’s largest Telecom Company

Our Craft

Network Performance


Analyze network usage, data flow, and traffic trends to efficiently forecast and plan infrastructure investments, monitor network deployments, and track key performance indicators through Traffic Volume Analytics and Call Route Analysis

Customer Analytics


Leverage data for better Customer segmentation, Customer Sentiment Analysis, Churn & AARPU Analysis, Customer Satisfaction and Loyalty, Customer Lifetime Value, Customer Experience, Credit Scoring, Behavior Modeling

Quality Of Service


Effectively monitor and troubleshoot the devices connected to a network. Identify the trends between device type, version, software (IMEI) and service failures and/or poor QoS.

  • "This project on the telecom networks was very demanding on data complexity, scale and speed. We had to handle millions of user’s data in real time. Interestingly every time we faced a challenge, Inteliment team was well prepared and aligned with teams with options for addressing an issue. We worked together as a team to deliver the best possible solution." -  Sr. Manager Strategy & Innovation, Asia’s Largest Telecom Company

    Sr. Manager Strategy & Innovation-Asia’s Largest Telecom Company
  • "Inteliment has delivered to us customer profitability models, helping us increase margins and share of business with strategic enterprises. Inteliment’s strong analytics capabilities and excellent understanding of our business, helped deliver solutions that solve real business problems effectively." - VP Consumer Marketing, A leading Global Bank

    VP Consumer Marketing-A leading Global Bank
  • "Inteliment was an excellent business productivity partner. While our team was brainstorming some futuristic solutions ideas, they helped us build a workable prototype, that helped us build a viable business case and obtain subsequent approvals. Both teams worked together to successfully deliver the promised value of a project within budgets." - Program Director, Fortune 100 Technology Company, Global Leader in Automotive

    Program Director, Fortune 100 Technology Company-Global Leader in Automotive
  • "I was impressed with their desire and commitment to deliver a solution providing value and insight. I also appreciated their ability to educate and share knowledge with our team, allowing us to increase adoption and operationalize the project deliverable beyond the engagement." - VP Technology Transformation, One of the top 5 Life Insurance Companies of India

    VP Technology Transformation-Top 5 Life Insurance Company of India
  • "Inteliment team exceeded our expectations in delivering the solution that was defined as a top priority for our business head. They gained a very thorough understanding of our business in a very short amount of time and were flexible to adopt the changes arising due to internal as well as external challenges faced during the project phases." - BU Head, India’s No 1 Engineering Company

    BU Head - India’s No 1 Engineering Company
  • "Inteliment’s SMEs did an outstanding job in helping us define the solution architecture for an evolving bigdata landscape considering the unique needs of the industry and advancements in many applications including streaming channels. Their professional approach in managing delivery matched our expectations on speed and quality." - Head of Business Transformation Program, A leading Media Company."

    Head of Business Transformation Program - One of the leading Media Company
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