CAPTIVE CENTRES

Discover what’s
possible

Make Sense

Inteliment’s Global Delivery Models leverage on its Centres in Pune, Mumbai, Sydney, Singapore that are ISO 9001:2015 certified facilities with proven capabilities & experience.

Working as your productivity partner

Quick start-up capability

Integration with client’s practices
Experiments at lower risks and cost
Retention of knowledge
Long term support for IT services

Headline

UI/UX for analytics/IoT/mobility
R&D, POC and product development
Turnkey project and solution services
Ongoing BAU and support services

Differentiated approach

Small enough to be flexible, with a highly
customer-centric model
Big enough to be able to deliver with
timeliness, accuracy and value added services

Key factors

Inteliment’s Off-shore Centre takes into consideration various factors that are critical in building a long-term relationships with our international clients.

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Move Capex to Opex

Ramp-up and down of capacity as per project or business demand with better cost controls.

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Smart Customer Engagement

High CSATs at lower costs with automation across customer touchpoints.

Innovate

Knowledge Management

Create & maintain secure knowledgebase and resources with required skill-sets.

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Collaboration and Communication

Create a collaborative workplace, conferencing, voice and video collaboration solutions.

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Information Security

Provide a secure, reliable, scalable user environment/s adopting standards and compliance regulations.

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Intelligent Operations

Manage ops cost effectively by leveraging AI & ML for process innovation and transformation.

Spotlight

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Inteliment is operating a Captive Centre that works as an extended armed facility to a leading Australian ICT company, to accelerate outsourced product development and application services in big data analytics, mobility areas for more than 6 years.

This centre has delivered more than 30 projects, 4 products with 96%+ CSAT levels, and 100% compliance on the client IT policies laid for outsourcing partners.

Inteliment’s proven GDM Model identifies the migration risks upfront and collaborates with the client closely to ensure minimal disruption. Our IDC is a facility fully managed by Inteliment specifically set up for respective client with an integrated planning for multiple project initiatives, infrastructure, dedicated team and execution, helping them focus better on their core business.

“We started working with Inteliment in Australia and based on their performance we selected them as a preferred partner for our Global Projects Delivery. They have built and operating multiple engagements with us in Australia, Singapore and India. They have been rated high by our Strategic Sourcing Programs” – Head of Strategic Projects, ASX 10 Company