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Process Monitoring and Control
An energy company serving 2 million+ customers in the Europe wanted to make data more accessible to employees to...
Our solution provided insights on categories, classifications and co-relation on structured and unstructured data, through which our client was able to understand the reasons behind their customers choosing them over competitors, how they rate the customer on-boarding journey over a few weeks and the CSAT at the end of the year.
“Our executive team thrusts a lot on Customer Engagement and hence this programme has gained a lot of value internally. Team Inteliment’s expertise and understanding of what’s needed, enabled to deliver just the kind of solutions that were required.”