Network Analytics

Talking Satisfaction

IMPACT AREAS

Network Up-Time and Service Assurance Monitoring, Crowd Sourcing Application for Coverage, Customer Experience

Our customer, one of Asia’s largest telecom company’s providing 2G, 3G, 4G, fixed line and broadband services, needed to be innovative and maximise their revenue potential. They needed the right solution in place so that they could harness the volume, variety, and velocity of data.

Inteliment provided a crowd sourcing application to collect network data, Hadoop solution for transforming and storing network data, visual dashboard to deliver actionable insight.

Impact

Our solution,

  • increased visibility, traceability and up time
  • improved SLAs for network up-time and service assurance monitoring
  • crowd sourcing application for coverage
  • customer experience analysis to achieve business and operational objectives
  • increased revenues and decreased costs
“Inteliment helped us with an integrated view of relevantdata to help us improve our data centre and SLA scores toour global customers as well as users.”
Head of Networks
Asia’s one of the largest Telecom Company

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