Key Skills



This role blends your passion for technology, discipline for knowledge management. At our Informatica Centre of Excellence, we are looking at a Lead Technical Writer & SME with strong experience in Informatica ETL & Cloud products; to work as an Evangelist who can lead design and develop content and delivering product training.

Key Responsibilities

  • Work closely with various teams – product & technology experts, business users, information designers – modelers – architects, implementation & support teams for technical content creation & publication.
  • Willing to travel to deliver product trainings and technical workshops that will provide a superior learning experience in order to adopt and leverage on technology investments
  • Responsible for all aspects of developing and managing high-quality
  • Training Materials for Informatica software including Informatica Big Data, encompassing Data Integration, Data quality, Master Data Management and other products.
  • Design and develop all components of the course material, including: PowerPoint slides, Student Guides, Labs, Instructor Demonstrations, Instructor Notes, Classroom image and setup
  • The materials are designed for Instructor-Led, Web-Based Self-Paced, and Instructor-Led “Virtual Classroom” courses.
  • Develop re-usable processes to install and configure Informatica software products and setup classroom lab environments.

Required Skills

  • Bachelor’s degree in Education, Computer Science, or equivalent.
  • At least 6 years of experience as a hands-on and relevant content development.
  • Expert in curriculum (WBTs and ILTs) development and management
  • Strong presentation and communication skills.
  • Addressing technical pain points, or enabling a team on Informatica technology, you’re willing to take the time to provide deep explanations and find solutions where needed.
  • As an effective SME, you are eager to share your knowledge and best practices across teams.
  • Excellent customer-relationship skills – responsiveness, sensitivity & diplomacy.
  • Strong knowledge of RDBMS, SQL & ETL in Windows, Unix & Linux Environments.


  • Office Apps:
    • Word
    • PowerPoint
    • Visio
  • ETL:
    • Informatica
    • SQL Scripting
    • Python
  • Database:
    • Oracle, DB2,
    • Sybase, Teradata
    • MS-SQL
  • Big Data:
    • Hadoop
    • Cloudera

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